AperioFlow can tell you about outages, errors and your own work. Every kind is switched on or off separately, and most are off until you choose them.
Alert emails
Alert emails tell you when a monitor goes down or recovers, or a certificate is about to run out. Owners get them by default and an owner can add other members (see Incidents, maintenance and alerts).
Under Your account, Notifications, Alert emails says whether you get them, with Switch off or Switch on. Your own choice always wins over an owner adding you. They are service messages, not marketing.
Emails about your work
When this is on you get an email when someone in your organisation assigns you a task, once when one of your tasks is due today, and once when it is overdue. The emails have a fixed subject and a link, and never include the task's text. They are on by default; choose Switch off under Emails about your work to stop them.
Daily summary
One email a day with how many of your tasks are due today and how many are overdue, and a link to My work. It holds counts only, never task names, and is sent only when something is due. Tick Send me the daily summary, choose the hour (At) and your Time zone, then Save. It is off until you turn it on.
Push notifications in your browser
- Choose Enable alerts in the top bar and allow notifications when the browser asks.
- The button changes to Alerts on.
This device then gets a push notification when a new error, warning or fatal issue is reported or a resolved one comes back, when a task or subtask goes past its due date (checked every 15 minutes), and when a monitor goes down or recovers. Turn this on separately on each phone, tablet and computer.
Choose Alerts on to Send test or Turn off. Signing out removes the device.
On iPhone and iPad, notifications work only from the installed app: tap Share, choose Add to Home Screen, open AperioFlow from the home screen and turn alerts on there. If the browser blocks notifications the button says Alerts blocked: allow them in the browser's site settings and try again.
Emails about your organisation
Owners receive service emails about the organisation: a reminder before each renewal, a confirmation of a purchase, a failed payment, items switched off to fit the plan, and the month's error events running out. These cannot be switched off while you are an owner.
Emails we always send
Some emails are part of using an account and cannot be switched off: confirming your email address, password reset links, invitations, confirming a new email address, and confirming the deletion of an organisation. They come from noreply@aperioflow.co.uk.